However good your knowledge base is, someone will eventually need it as a file. An auditor wants the procedures as of today. A customer's security review wants your documentation attached to a questionnaire. A field team wants the manual on a laptop that will spend the day without signal.
FinalDoc exports to PDF properly — meaning branded, navigable, and honest about what it contains.
What comes out
A cover page carrying your branding, a table of contents, the articles you selected, and — if your template includes them — a confidentiality agreement and a contact page at the end. Readers can export a single article from your public site, or select whole categories and take the lot.
The contents links work. That sounds like a low bar, and it is, but it is one most HTML-to-PDF pipelines quietly fail: each article is rendered separately and then merged, and a naive merge discards the internal link targets, leaving you a contents page whose entries do nothing. Ours preserves them through the merge, so clicking an entry jumps to the article.
It respects what is hidden
An export is a snapshot that leaves your control entirely — so what goes into it matters more than what goes onto a web page you can edit later.
Hidden articles, drafts and trashed content are excluded from exports, including when someone selects an entire category that contains them. Selecting "everything" gives the reader everything they are allowed to see, not everything that exists. An empty category does not produce a stray section header with nothing under it.
Templates you control
Export appearance comes from a template — cover styling, whether a confidentiality page is included, what your contact page says. Set it once under Toolbox → PDF Export and both your own exports and the ones readers generate from your public site follow it.
Sensible limits, stated plainly
Large exports are bounded, and we would rather tell you the numbers than have a request fail mysteriously:
- Up to 500 items can be selected at once — categories and articles count together.
- A single PDF holds up to 400 articles. Beyond that, split the export by category.
- Only so many PDFs are generated at once. If the server is busy you are asked to retry in a few seconds rather than left waiting.
Each of those produces a specific message that tells you what to do next, rather than a generic failure.
Try it
On your published knowledge base, open any article and use the download control — or enter selection mode and pick several categories. On a mature knowledge base the first full export is usually a useful exercise in itself: it is the fastest way to see your documentation the way an outsider receives it, in one continuous read.