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How-To Guide

How to Migrate from Confluence to FinalDoc

March 1, 2026 · 6 min read

Confluence served you well. But as your documentation grows, the limitations pile up — slow search, clunky editor, no AI features, and a pricing model that punishes growth. You're ready to move.

This guide walks through the complete migration from Confluence to FinalDoc: exporting your content, importing it, reorganizing your structure, and getting your team onboarded.

Before You Start

Take stock of what you have:

Step 1: Export from Confluence

Confluence supports two export formats. We recommend HTML export for the best fidelity:

  1. Go to your Confluence space
  2. Click Space Settings → Content Tools → Export
  3. Select HTML Export (preserves formatting, images, and links)
  4. Check "Include comments" if you want to preserve discussion threads
  5. Click Export and download the ZIP file

For large spaces (500+ pages), use the Confluence REST API to export in batches. This avoids the timeout issues that plague the UI export on large instances.

Step 2: Import into FinalDoc

FinalDoc's import pipeline handles the conversion automatically:

  1. Go to Toolbox → Import / Export in FinalDoc
  2. Click Import and select "Confluence (HTML)" as the source format
  3. Upload your ZIP file
  4. FinalDoc parses the export — mapping pages to articles, spaces to categories, and rewriting image references
  5. Preview the import and click Execute

The import pipeline handles:

Step 3: Reorganize

Confluence's flat space model often leads to messy organization. Now's your chance to clean up:

Step 4: AI Enhancement

This is where FinalDoc pulls ahead. After import, run these AI features on your migrated content:

Step 5: Invite Your Team

Go to Settings → Team to add team members. Map roles from Confluence:

Confluence RoleFinalDoc RoleCapabilities
Space AdminAdminFull access, settings, team management
ContributorEditorCreate, edit, publish articles
Restricted ContributorAuthorCreate and edit own articles, submit for review
ViewerViewerRead-only access

Step 6: Go Live

Once your content is imported and reorganized:

  1. Set up your custom domain (e.g., docs.yourcompany.com) or use a FinalDoc subdomain
  2. Enable the AI chatbot and search on your public portal
  3. Redirect your old Confluence URLs to the new FinalDoc URLs (use your CDN or DNS provider)
  4. Announce the migration to your team and customers

Most teams complete a full migration in under a day. The longest part is reorganizing — not the technical migration itself.

What You Gain

After migrating, teams typically report:

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