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Drift

Conversational marketing and sales

Drift turns documentation into a conversion channel. AI chatbots qualify leads from docs readers, book meetings with sales reps, and personalize conversations based on reader behavior.

Key Features

What you get when you connect Drift with FinalDoc.

Conversational AI

Drift AI chatbots engage readers with contextual questions.

Meeting Booker

Book calendar meetings directly from the chat without leaving the page.

Lead Routing

Route conversations to the right sales rep based on company, industry, or intent.

ABM Support

Personalize experiences for target accounts with Account-Based Marketing.

Video Messages

Agents can send personalized video messages right in chat.

Salesforce Sync

Every conversation synced to Salesforce for full funnel visibility.

How to Connect

Follow these 5 steps to connect Drift with FinalDoc. Full details in the documentation.

  1. Get your Drift Embed ID from Drift Settings → Installation.
  2. In FinalDoc: Settings → Integrations → Chat → Drift.
  3. Paste the Embed ID.
  4. Configure playbooks in Drift for docs-specific conversations.
  5. Drift appears on your KB for qualified-lead capture.

Use Cases

Common ways teams use the Drift integration.

B2B SaaS turning docs readers into sales opportunities
Enterprise teams with account-based marketing
Sales-assist workflows where docs pre-qualify prospects
Product-led growth with conversational conversion

Ready to get started?

Read the full setup guide in our documentation, or sign up and connect Drift in minutes.