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Home › Integrations › Slack
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Communication

Slack

Real-time KB notifications in Slack

Stay informed about knowledge base activity without leaving Slack. Get notifications when articles are published, updated, or receive feedback. Route alerts to different channels by project or event type.

Key Features

What you get when you connect Slack with FinalDoc.

Article Notifications

Alerts when articles are created, published, updated, or deleted in your knowledge base.

Feedback Alerts

Real-time notifications when readers leave feedback, thumbs up/down, or comments.

Channel Routing

Route different events to different Slack channels — e.g., new articles to #docs, feedback to #support.

Rich Formatting

Messages include article titles, descriptions, authors, and direct links.

Webhook-Based

Uses incoming webhooks for reliable delivery with no OAuth complexity.

Multi-Workspace

Send notifications to multiple Slack workspaces from a single FinalDoc project.

How to Connect

Follow these 5 steps to connect Slack with FinalDoc. Full details in the documentation.

  1. In Slack: go to Apps → Incoming Webhooks and create a webhook for a channel.
  2. Copy the webhook URL.
  3. In FinalDoc: Settings → Integrations → Chat & Support → Slack.
  4. Paste the webhook URL and select which events to notify about.
  5. Click Test Notification to verify the connection.

Use Cases

Common ways teams use the Slack integration.

Keep documentation team in the loop on article changes
Alert support team when users leave feedback on help articles
Celebrate team wins when milestones hit (100 articles published, etc.)
Coordinate multi-team documentation workflows

Ready to get started?

Read the full setup guide in our documentation, or sign up and connect Slack in minutes.

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