Rich Editor
Rich text + Markdown with AI writing assistant
API Documentation
Import OpenAPI specs, interactive explorer, 6 languages
Video StudioNEW
Turn any article into a narrated video with AI
Toolbox
Snippets, variables, glossary, find & replace, templates
Knowledge Base Portal
Branded site with custom domain & SSL
Help Widget
Embeddable widget with AI chat for any website
AI Agent
Your KB on WhatsApp, Telegram, Slack, Discord
Analytics
Reader behavior, search gaps, content health scoring
🚀 Doc Autopilot
Connect your GitHub, GitLab, or Bitbucket repo. AI reads your code and generates complete documentation automatically.
See how it works →🔒 Private AI
Bring your own key — Azure OpenAI, AWS Bedrock, or any endpoint. Your code and docs never leave your cloud.
Enterprise security →Writer Assistant
14+ actions: draft, improve, shorten, translate, SEO
Doc AutopilotNEW
Generate docs from your codebase automatically
Video StudioNEW
Article → narrated video with AI voiceover
Design Assistant
Describe a look → AI generates the full theme
One-Click Translation
Translate entire KB to 30+ languages instantly
Internal Knowledge Base
Company wiki, SOPs, and team knowledge
External Knowledge Base
Customer-facing help center and docs
Software Documentation
Technical docs generated from code
SOP
Standard operating procedures and processes
User Manual
Product guides with rich media and PDF export
AI Chatbot
RAG-powered Q&A trained on your docs
API Documentation
Interactive API explorer with code examples
SaaS & Technology
Ship docs as fast as code
Healthcare
Compliant patient-facing docs
Financial Services
Reduce operational risk
Education
Student & faculty knowledge
E-Commerce & Retail
Self-service product support
IT Services
Runbooks, playbooks, and ITSM docs
Government
Public-facing citizen portals
Technical Writers
AI-assisted writing at scale
Engineering
Auto-generate docs from code
Customer Support
Deflect tickets with AI chatbot
Product Managers
Keep docs in sync with releases
IT & Compliance
SSO, audit logs, Private AI
HR & People Ops
Onboarding, policies, and handbooks
Knowledge Managers
Content health, analytics, and governance
All-in-One Platform
KB + API docs + video studio + AI agent + analytics + ticket analysis — one workspace, not 6 tools.
See all features →AI-Native
30+ AI features built from day one. Doc Autopilot, Voice Mode, Video Studio — things no other KB has.
Learn more →Intercom
Embed Intercom Messenger in your knowledge base and let support agents suggest articles directly from conversations. Two-way integration keeps your docs and support tightly coupled.
Key Features
What you get when you connect Intercom with FinalDoc.
Messenger Widget
Intercom Messenger appears on all KB pages for instant support.
Article Suggestions
Agents can insert KB article links directly from Intercom's interface.
Identity Verification
Secure Intercom identity verification for logged-in reader authentication.
Custom Attributes
Pass article viewed, search queries, and feedback events as Intercom attributes.
Operator Bots
Intercom Operator can auto-suggest KB articles based on user questions.
Help Center Sync
Keep Intercom Help Center synced with FinalDoc articles.
How to Connect
Follow these 5 steps to connect Intercom with FinalDoc. Full details in the documentation.
- In Intercom: find your App ID in Settings → Installation.
- In FinalDoc: Settings → Integrations → Chat → Intercom.
- Paste the App ID.
- For logged-in readers, add the Identity Verification Secret.
- Save and Intercom will appear on your KB.
Use Cases
Common ways teams use the Intercom integration.
Ready to get started?
Read the full setup guide in our documentation, or sign up and connect Intercom in minutes.
FinalDoc is the AI-powered knowledge base platform that helps teams create, manage, and publish beautiful documentation. From API docs to user guides — we make it effortless.
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