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LiveChat

Professional live chat software

LiveChat is a veteran live chat platform with powerful ticketing, canned responses, file sharing, and deep integrations. Trusted by 37,000+ companies worldwide.

Key Features

What you get when you connect LiveChat with FinalDoc.

Live Chat

Real-time chat with typing indicators, read receipts, and rich message formatting.

Ticketing

Built-in ticket system for issues that can't be resolved in chat.

Canned Responses

Pre-written responses for common questions — one keyboard shortcut away.

File Sharing

Send files, screenshots, and documents directly in chat.

Customer Details

See visitor info, past conversations, and order history inline.

Integrations

Connect to 200+ tools including Salesforce, HubSpot, Shopify, and Zendesk.

How to Connect

Follow these 5 steps to connect LiveChat with FinalDoc. Full details in the documentation.

  1. Sign up at livechat.com and create a license.
  2. Copy the License ID from Settings → Chat Widget.
  3. In FinalDoc: Settings → Integrations → Chat → LiveChat.
  4. Paste the License ID.
  5. Agents log in and start receiving chats.

Use Cases

Common ways teams use the LiveChat integration.

E-commerce teams providing pre-sale support
SaaS teams handling billing and onboarding questions
Enterprise teams with complex integration needs
Multi-language support with auto-translation

Ready to get started?

Read the full setup guide in our documentation, or sign up and connect LiveChat in minutes.